Terms of Service

By using Socialhelp, your team agrees to connect only properly authorized social accounts, keep uploaded content and customer-support data accurate, and pay subscription fees under the selected plan. We may restrict features for policy, security, or non-payment reasons.

Connect only brand and support accounts you are authorized to manage

Designed as an operational workflow with clear ownership, status, and auditability.

Each tenant is responsible for uploaded content, messages, and knowledge assets

Designed as an operational workflow with clear ownership, status, and auditability.

Billing, renewal, and cancellation follow the selected plan and checkout terms

Designed as an operational workflow with clear ownership, status, and auditability.

We may suspend service when platform policy violations or security risks are detected

Designed as an operational workflow with clear ownership, status, and auditability.